Ever wonder who is on the other end of the phone when you call Fetch Pet Care? Well, if you’ve called the Hollywood Hills or Silverlake Fetch office anytime in the last 6 years, there is a good chance you’ve spoken with Gina.
Today marks Gina’s 6 year anniversary as a Fetch Pet Care dispatcher. Gina has a very important role within Fetch- she is the first voice many people hear, explaining the services we offer and working with clients to figure out what will fit their needs best. And once she is off the phone, she is tasked with the even more critical job of matching clients with the sitter(s) who will be the best for their needs. It may sound easy, but it’s not. She has to keep in mind location of the client and sitter, availability of the sitter, their experience level with different types of pets, as well as personalities of the sitter, client and pets, and whether it seems like everyone will “jive.” That last part can often be the toughest part.
Gina started off as a Fetch client in 2006, shortly after we first opened our doors. She needed some help administering injections to a very sick bunny who needed regular antibiotics to keep him healthy. During this time, we developed a great friendship with Gina and her family, and he entourage of pets….we even helped her add a pet. Her dog Mojo had been feeling quite lonely after the loss of his sister, and it just so happened that one of our Fetch petsitters was assisting a rescue group in finding a home for a big black dog named Oso (photo below). People always passed over Oso, most likely due to his size, but we had a feeling he’d be the perfect fit for Gina’s home. And almost 7 years later, he’s still happy as a clam, loving his yard, especially when the BBQ comes out. 
Gina has been instrumental in the success of Fetch and we hope we have many more years to go with her on the front lines.
If you speak with her today, be sure to wish her a Happy Anniversary!
Fetch! Pet Care Team LOS ANGELES 